Quality Technician

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

We are currently seeking a Quality Technician to play a pivotal role in our St. Helens team. Your contributions will be crucial in supporting the manufacturing team and ensuring that our products meet customer requirements and exceed expectations.

Based at our site in St Helens, this position is responsible for the approval all new raw materials in the UK, and ensuring compliance to EU framework reg. 1935/2004, ensuring materials sourced process to KPI without reducing production efficiencies. To drive quality standards through a reduction of NOCs and improvement projects within the business, using Voice of the Customer feedback and the DMAIC approach to problem solving. Maintaining and facilitating all relevant Customer-facing documentation.

Main areas of responsibility

• Work with cells to coach and drive development of effective resolution to product/service defects using DMAIC methodology
• Auditing the business operations to ensure continuing compliance with systems and applicable legislation
• Work with cells to coach and drive development of effective resolution to product/service defects using DMAIC methodology
• Ensure Customer Technical Specifications are maintained and available
• Maintain and update information within the Self-Assessment Response folder to enable completion of Customer Specific Requests / Questionnaires
• Review Customer Requirements to ensure appropriate quality attribute testing is in place for all new products
• Develop and maintain a comparison samples library with samples available for use in manufacturing
• Project work as identified from within the HSHEQ Department seeking opportunities to improve standards, providing support and training to achieve as required to fully resolve issues
• Maintaining and facilitating Customer-facing and other relevant documentation within SharePoint
• Provide appropriate advice and assistance in quality related matters to internal users and external customers on best practice techniques
• Act as the quality representative in, or lead, cross functional teams when required
• Auditing the business operations to ensure continuing compliance with systems and applicable legislation
• Provide cover within the department when required
• Develop the UK Environmental management system to ensure compliance with all relevant regulations and Customer requirements is maintained at all times
• Work with the Quality Compliance Manager to develop an Integrated Management System

Knowledge, Skills & Experience

• Quality experience in ISO 9001, ISO 14001 and BRC systems
• Understanding of EC Food Contact / GMP regulations with regard plastic food packaging
• Knowledge and experience of Lean Six Sigma methodologies to a minimum of green belt level
• An understanding of the use of Quality tools and change management is required
• Qualified internal auditor with practical experience
• Degree, or equivalent, in Quality or manufacturing related subject
• HSHE awareness to site standards
• A good understanding of MS Excel, Word, access and Minitab

Competanices

• Apply knowledge and decision making, based on ethical principals
• Manage and prioritise the work of self and others ensuring deadlines are met
• Be familiar with the practice and application of a systematic approach to problem solving and analysis techniques
• Assertive with a positive attitude with a willingness to challenge the status quo and drive improvement
• Good coaching and team working skills
• Excellent written and verbal communication skills
• Facilitate the development of appropriate new internal systems and procedures

Why Join Us?

• Be part of a forward-thinking team dedicated to excellence.
• Make a real impact on product quality and customer satisfaction.

Apply Now!

If you are determined, thrive in a fast-paced environment with high levels of accountability and focus, then we’d love to meet you! Please apply using the link below.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.