Head of Shared Service Centre

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

Purpose of the job:     

The Head of Shared Service Centre (SSC) represents the SSC entity and is responsible for all provided services.

Tasks and responsibilities:    

•           Representation of the SSC internally (within the Group) and externally;

•           Relationship management with the management of serviced countries;

•           Communication to internal and external stakeholders;

•           Setup and maintenance of efficient management structures (Managers, Team Leaders, Coordinators);

•           Overarching management of services, based on Service Level Agreements (SLA) / ensuring quality requirements agreed in SLAs;

•           Execution of the services and processes is carried out in cooperation with global guidelines and terms of the global process owner;

•           Responsible for high quality and efficient execution of all process across all business units, in line with the company’s business objectives;

•           Responsible for SSC internal support functions such as Human Resources, IT, Controlling;

•           Planning and monitoring of SSC budget;

•           Compliance and implementation of global accounting methods, procedures and processes, including key technologies;

•           Coordination of management activities to ensure data security and risk management within the SSC;

•           Responsible for compliance with all legal requirements;

•           Further development of the SSC organization and continuous process improvement and harmonization in coordination with process owners;

•           Member of all relevant SSC governance boards;

•           Support transfer of processes during transition;

•           Leadership of and responsibility for SSC Personnel of up to 150 employees including personnel development, performance appraisal as well as succession planning, recruitment planning, decision and control of recruitments;

•           Implementation of a distinctive SSC culture and motivation of staff on management and operational level;

•           Maintaining a good relationship with other business executives and other stakeholder;

•           Relationship management with the senior management of the financial community  (local and regional CFOs, controlling).

Leadership:    

•           Lead by example, inspire, empower and motivate the SSC staff;

•           Provide coaching/training and direction;

•           Promote team work, transparency and communication;

•           Anticipate and resolve conflicts by pursuing mutually agreeable solutions;

•           Work effectively with people from all backgrounds, promoting inclusion and respect for diversity;

•           Build Trust and Partnerships;

•           Treat sensitive and/or confidential information appropriately.

Functional/Technical Skills:   

•           Bachelor or Master degree in Economics, Business or Finance with a focus on accounting or equivalent qualifications;

•           Professional working proficiency in English, Portuguese and another European language (German, Italian, French, Spanish and Dutch preferred);

•           Strong Leadership, Team Work and People Management skills;

•           Excellent Planning and Organisation;

•           Persuasiveness and Negotiation skills;

•           Effective business writing and professional communication skills;

•           Strong analytical skills and experience to think in complex environments and work in global matrix organizations;

•           Excellent knowledge of MS Office;

•           Excellent technical understanding of the overall accounting process and technical solutions.

Experience:    

•           10+ years of experience in Finance or SSC management

•           10+ years leadership experience in an accounting environment;

•           Project management experience leading large scale projects;

Competencies:

•           Exceptional Accountability, Integrity and Ethical Values;

•           Costumer Focus: internal & external client, excelent service oriented.

•           Collaboration: accountability, integrity and ethical values.

•           Communication: emotional intelligence; assertiveness; resilience.

•           Continuous improvement: flexibility, open mind, change orientation, pragmatic and efficient solution oriented, creativity.

•           High work standards: result driven, strategic vision.

•           Decision Making.

Apply Now!

If you are determined, thrive in a fast-paced environment with high levels of accountability and focus, then we’d love to meet you! Please apply using the link below.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.