Sales Account Manager

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

Purpose of the Job

We are seeking a dynamic Sales Account Manager to drive the growth of our customer accounts. The ideal candidate will be responsible for identifying and developing new business opportunities, expanding relationships within customer organizations to enable cross-selling, and fostering business growth.

Key Tasks and Responsibilities:

• Account Portfolio Management: Oversee and develop your portfolio of customer accounts.
• Objective Setting and Achievement: Set and meet objectives for your account portfolio.
• Market Research: Conduct and manage market research to increase market penetration and sales potential.
• Sales Forecasting: Develop and maintain systems with customers to improve the reliability of sales forecasts.
• Customer Service: Create and implement systems and processes to manage and resolve customer service issues, leveraging internal and external knowledge.
• Relationship Building: Facilitate and maintain effective working relationships within and outside the business.
• Commercial Process Adherence: Maintain adherence to company commercial processes using required tools and systems (Salesforce/NPPI/NOC).
• Project Management: Manage specific projects as assigned.
• Market Data Analysis: Collate and analyze market data to inform business strategies.

Functional Knowledge and Technical Skills:

• Sales Experience: Proven sales experience in the packaging sector is essential.
• Analytical Skills: Strong numerical and analytical skills with the ability to solve problems effectively.
• Decision Making: Ability to make sound business decisions in complex situations.
• Project Management: Demonstrated project management skills.
• Relationship Building: Skilled in building and influencing relationships cross-functionally within a complex matrix environment.

Educational Requirements/Qualifications and Experience:

• Degree: Educated to degree standard or equivalent.
• IT Skills: Proficient in CRM systems (preferably Salesforce), Windows NT, MS Office, Outlook, Excel, and Access Database.

Why Join Us?

• Opportunity to work with a dynamic team in a global business.
• Engaging and challenging work environment.
• Professional growth and development opportunities.

LI-REMOTE

Apply Now!

If you are determined, thrive in a fast-paced environment with high levels of accountability and focus, then we’d love to meet you! Please apply using the link below.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.