Business Development Manager
Date: Oct 24, 2025
Location: Montreal, CA
Company: Klöckner Pentaplast
What You’ll Do
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Manage and drive the profitable growth of designated customer accounts.
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Develop and execute Account Development Plans in close collaboration with internal stakeholders.
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Plan and conduct customer visits efficiently and consistently.
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Take full ownership of the sales pipeline process — from lead generation to contract negotiation.
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Build strong, multi-level customer relationships to win new business and ensure long-term success.
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Negotiate customer contracts in collaboration with the NA Sales Director and internal stakeholders.
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Monitor and report on competitor activity within your market.
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Support financial forecasting (volume and margin) and ensure profitability targets are met.
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Promote and sell new, sustainable packaging products and services.
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Maintain accurate customer data using CRM and BI tools (Salesforce, SAP-BW, Power BI).
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Contribute to the growth and collaboration of the wider NA Food Packaging sales team.
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Drive value-based selling — presenting packaging solutions that demonstrate the unique value kp creates for customers.
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Deliver results in line with the defined sales and profitability targets.
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Maintain a strong customer pipeline with measurable growth opportunities.
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Demonstrate continuous improvement in personal and team performance.
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Results-driven, with a genuine passion for developing business and building long-term relationships.
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Solution-oriented — focuses on customer value, not just price.
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Proactive, optimistic, and collaborative — thrives in a team environment.
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Organised and analytical, making thoughtful, data-based decisions.
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Agile and adaptable, comfortable working in a fast-paced, performance-driven culture.
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Self-motivated and ambitious, with the tenacity to meet and exceed targets.
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Strong communicator and relationship builder, both internally and externally.
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Structured, disciplined, and consistent in applying processes and tools.
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Confident in leading initiatives and taking ownership of outcomes.
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Strong business acumen and proven account management experience.
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Ideally, experience within the Food Packaging or Food Science industry.
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Proficient in Excel, PowerPoint, Teams, Salesforce (or other CRM), SAP-BW, and Power BI.