Key Account Manager, Food To Go

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

Are you a results-driven professional with a passion for managing and growing key accounts in a dynamic industry? We’re looking for a Key Account Manager to drive growth and strengthen relationships within our Food to Go portfolio.

In this role, you’ll have the opportunity to manage key customer accounts, identify new business opportunities, and play a pivotal role in achieving sales targets while delivering exceptional client satisfaction.

What You’ll Do

Client Relationship Management

• Build and nurture strong, long-term relationships with key clients.
• Act as the primary point of contact for client inquiries and concerns.
• Conduct regular reviews to ensure client satisfaction and identify areas for improvement.

Driving Sales Growth

• Develop and execute sales strategies to achieve and exceed revenue goals.
• Identify opportunities for upselling and cross-selling within customer accounts.
• Stay ahead of market trends and competitor activity to leverage opportunities.

Strategic Account Planning

• Create tailored account plans for each customer to drive growth and retention.
• Set clear short-term and long-term objectives for account development.
• Collaborate with internal teams to align on strategy and deliver client-focused solutions.

Market Expertise and Product Knowledge

• Stay up-to-date on the latest products, services, and market trends in Food to Go.
• Provide clients with updates and insights into new offerings.
• Relay client feedback to internal teams to enhance products and services.

Negotiation and Contract Management

• Negotiate contracts and agreements with clients, ensuring mutual benefit.
• Oversee contract renewals and extensions, ensuring compliance with agreed terms.

Performance Monitoring and Reporting

• Track account performance and key sales metrics.
• Prepare regular reports on account status and opportunities for growth.

Collaboration and Teamwork

• Work closely with cross-functional teams, including marketing and product development.
• Share market and client insights to inform business strategies.

What We’re Looking For

• Experience: Proven track record in sales or marketing, ideally within an FMCG environment.
• Skills: Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
• Communication: Excellent verbal and written communication skills for both internal and external stakeholders.
• IT Proficiency: Familiarity with CRM systems (preferably Salesforce), along with proficiency in MS Office applications.
• Collaboration: Experience working in cross-functional, matrix-managed environments.
• Qualifications: A strong numeracy and financial acumen, complemented by project management skills. #LI-REMOTE

Apply Now!

If you are determined, thrive in a fast-paced environment with high levels of accountability and focus, then we’d love to meet you! Please apply using the link below.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.