Credit Risk Team Leader

Date: Jul 27, 2022

Location: Porto, PT

Company: Klöckner Pentaplast

kp is a leading global manufacturer of rigid and flexible packaging and special films. We have a clear goal: the sustainable protection of important everyday products. You will find our customers in markets from pharmaceuticals to food and consumer goods. With our film products, we make sure the products last longer and maintain their important properties. With this we significantly contribute to safety, health and consumer satisfaction. We are as dynamic and fast paced as the markets of our customers. Always in motion! Founded in 1965, we now have 31 factories in 18 countries and employ more than 5,900 people worldwide.


Purpose of the job: Leading the credit risk management in the Shared Service Centre (SSC)


Tasks and responsibilities:    
•    Customer credit risk assessment based on key metrics, sales team feedback, agency reports, market information and financial data.
•    Manages the relationship with credit insurance companies for the approval and maximization of customer’s credit coverage.
•    Discusses and asks for guidance and support from Kp group insurance broker, on all topics related to credit insurance and factoring
•    Manages the relationship between credit insurance and the factoring program ensuring that all communications are working.
•    Maximizes the funding potential through factoring by securing credit coverage from insurers.
•    Assigns risk categories and sets credit limit according to the threshold defined for the position.
•    Obtains approval for the assignment of internal credit limits above his/her threshold, according to the defined approval matrix.
•    Permanent collaboration with sales and customers to understand potential underlying risks and escalates to manager if necessary.
•    Meet with customers whenever necessary to improve relationship from a finance perspective.
•    Review and update the credit risk policy in alignment with the Group and AR manager.
•    Produce accurate and timely reports.
•    Ensure compliance with all policies in place for AR, processes, and service level agreement.
•    Support cash collection team in credit risk matters.
•    Manages the monthly bad debt provision process.
•    Participates and discusses with legal teams (external and/or internal), all legal cases to minimize bad debt write-off.
•    Negotiation and approval of payment plans with customers, involving AR manager whenever necessary.
•    Training the team in credit risk processes and credit insurance policies.


•    Lead by example, motivate, empower, and manage the team.
•    Review work performed by the team and provide training and direction.
•    Promote teamwork, transparency, and communication.
•    Anticipate and resolve conflicts by pursuing mutually agreeable solutions.
•    Work effectively with people from all backgrounds, promoting inclusion and respect for diversity.
•    Build Trust and partnerships.
•    Treat sensitive and/or confidential information appropriately.


•    Strong knowledge of IFRS.
•    Good knowledge of accounting standards in one of the following GAAPs: Portugal, Germany, Italy, France, Spain, Netherlands, Switzerland, UK or USA.
•    Strong knowledge of regulatory environment for credit and collection procedure.
•    Project planning and project management skills.


Functional/Technical Skills:    
•    Bachelor or master’s degree in accounting or Finance or similar field.
•    Professional working proficiency in English.
•    Strong Leadership, Teamwork and People Management skills.
•    Excellent Planning and Organisation.
•    Persuasiveness and Negotiation skills.
•    Effective business writing and professional communication skills.
•    Ability to think in complex environments and work in global matrix organizations.
•    Excellent knowledge of MS Office.
•    Project planning and project management skills.


•    5+ years of professional experience in accounts receivable.
•    3+ years of leading teams experience.
•    Experience in factoring and credit insurance.
•    Experience within a Shared Service Centre environment and transition.


•    Internal and external costumer focus.
•    Strong leadership and people management skills.
•    Excellent service oriented and highly motivated.
•    Effective business writing and professional communication skills.
•    Strong analytical skills and experience to think in complex environments and work in global matrix organizations.
•    Result driven.
•    Pragmatic and efficient solution oriented.
•    Flexible and willingness to travel.
•    Continuous improvement mindset and curiosity.

Have we piqued your interest? Great. We look forward to receiving your application including your salary expectations and your earliest start date.

Klöckner Pentaplast is an equal opportunity employer, which makes employment decisions without regard to race, color, gender, religion, national origin, age, veteran status, handicap, disability, sexual preference or marital status.